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Buying wine on cellarspace

Buying wine on Cellarspace

Buy premium wine from authentic wineries and the finest private cellars across Australia.

How it works

How it works for buyers

When you sign up for a customer account with Cellarspace you gain access to the finest selection of local and imported wine, from genuine wineries and winemakers, business cellars and private cellars. All of our cellars are rated to ensure quality, accuracy and high level of buyer satisfaction.

Authentic Wineries

Common Questions

How do I buy wine on Cellarspace?

Browse the selection by your preferred method - variety, region, vintage, food pairing etc. If you have any additional questions about a listing, use the contact form on the product listing page to inquire directly about that wine. Once your order(s) are approved and ready for dispatch, you will receive an email and the seller(s) will ship the wine directly to your door. Please note: you can buy wine from multiple sellers in the same order. If you buy from multiple sellers you will receive multiple shipments with different tracking numbers.

Do I need an account to buy wine?

The quickest and easiest way to start buying wine is to login to your customer account. If you are new to Cellarspace, you can sign up for a free customer membership. Creating an account takes just a few minutes.

  • Create a “favourites list” and keep track of your favourite wines and wine you would like to try in the future
  • Receive exciting updates, news and offers from Cellarspace and our Merchants
  • Save your payment and shipment details for future purchases
  • See your order history
  • You can sign up for a free customer membership account! Sign up now

Buying wine online

Before you buy, we recommend that you review all the information presented for the wine.

Provenance plays an important role when buying wine and every effort is made to accurately describe the condition of wine regardless of value. While Buyer Beware applies to all our sales, all wines are meticulously presented as required by our terms and conditions ensuring that you have all the information possible to make the most informed decision when buying wine on Cellarspace.

We do recommend that buyers of older wine make appropriate allowances for natural variations of ullage and the condition of corks and labels.

What payment methods do you accept?

We accept all major credit cards including American Express, Mastercard, and Visa.
For purchases that are over $10,000 other payment methods including bank transfer, B Pay, and cheque. If your order is over $10,000 please contact Cellarspace to arrange a custom order.

Does Cellarspace accept refunds and returns?

For wines less than 15years old, If you’re not 100% satisfied with your purchase, or you don’t think it’s been correctly described, you can return your order to us within 14 days for a refund* or we can recommend a hand-selected alternative, personally chosen to reflect your original selection.

If you feel that the wine does not reflect the wine and condition description, please contact us to make arrangements for the return of these items for our team to review and determine whether a replacement or refund is actionable.

If for whatever reason you’re not happy with your purchase, contact us and we’ll do everything we can to help.

Interested in becoming a Seller? Check out our Seller guide

Read our FAQ

See the full Terms & Conditions

More questions or concerns? Contact us

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